Why Choose Us
Our heartfelt promise to our clients
At Dragonfly MSP, our mission is our foundation. Today, we make a promise to you, our valued clients, to always uphold our ethos.
We Promise Always to Be Upfront and Honest:
Transparency is at the heart of our business. Whether it’s about our services, pricing, or any challenges
we encounter, you can count on us to provide clear, honest communication every step of the way.
We Promise Always to Take Accountability:
We believe in owning our actions and decisions. If something doesn’t go as planned, we will take responsibility and make it right. Your trust is our top priority, and we are committed to maintaining it through our actions.
We Promise to Hold Our Vendors Accountable:
Just as we hold ourselves to the highest standards, we also hold our vendors accountable. This ensures that you receive the best possible service and support, maintaining the quality and reliability you expect from Dragonfly MSP.
This is what sets us apart. We are dedicated to supporting you with integrity, reliability, and unwavering dedication. With Dragonfly MSP, you have a partner who is genuinely invested in your success.
Core Values:
Our values are embedded in the acronym D.R.A.G.O.N.F.L.Y., reflecting our commitment to:
Determination:
Unwavering commitment to goals and overcoming obstacles.
Respect:
Treating others with consideration and valuing diverse perspectives.
Accountability:
Taking ownership of actions and decisions.
Growth:
Continuous personal and collective development.
Never-ending Reliability:
Consistent dependability and trustworthiness.
Friendship:
Fostering positive relationships and camaraderie.
Learning:
Valuing continuous education and adapting to new information.
Your Success is Our Success:
Prioritizing collective success over individual achievement.
Determination:
Unwavering commitment to goals and overcoming obstacles.
Respect:
Treating others with consideration and valuing diverse perspectives.
Accountability:
Taking ownership of actions and decisions.
Growth:
Continuous personal and collective development.
Never-ending Reliability:
Consistent dependability and trustworthiness.
Friendship:
Fostering positive relationships and camaraderie.
Our value to you
We’re not just your managed service provider; we’re a part of your team. With over 25 years of IT expertise, we bring reliability and swift solutions to the table. We understand that time is precious, so we promise a fast response time: 30 minutes for normal tickets and just 15 minutes for urgent issues.
We’re here to handle the techy stuff so you can focus on what you love—growing your business. With us, it’s not just about managing technology; it’s about empowering your journey. Every click, every call, and every connection is made with your success in mind.
What Our Customers Say
- Reviews
- 5.0
2 months ago
I hired DragonFly MSP to provide cyber-security for our roofing business. I am so glad I did! Both Lawrence and Robert are very good at explaining risks I faced and how their security works. My experience has been great! Lawrence and Robert continue to go above and beyond my expectations. Their customer service is top notch and I've already seen their quick reaction to hacking attempts with one of my emails. I know from their quick and thorough response, my company's data is safe. I highly recommend Dragonfly MSP.
2 months ago
The owners of Dragonfly are not like other IT companies I have dealt with. They are friendly and personable. They also truly care about helping you and your business. Definitely would recommend them! Plus, locally owned!!
2 months ago
I can’t say enough about dragonfly’s abilities and customer service! Our new POS setup was a nightmare and without their support we would’ve had to close our doors for several days. We will forever be indebted and would highly recommend their services to anyone and everyone! Thanks for everything guys!
2 months ago
I hired DragonFly MSP to provide cyber-security for our roofing business. I am so glad I did! Both Lawrence and Robert are very good at explaining risks I faced and how their security works. My experience has been great! Lawrence and Robert continue to go above and beyond my expectations. Their customer service is top notch and I've already seen their quick reaction to hacking attempts with one of my emails. I know from their quick and thorough response, my company's data is safe. I highly recommend Dragonfly MSP.
2 months ago
The owners of Dragonfly are not like other IT companies I have dealt with. They are friendly and personable. They also truly care about helping you and your business. Definitely would recommend them! Plus, locally owned!!
2 months ago
I can’t say enough about dragonfly’s abilities and customer service! Our new POS setup was a nightmare and without their support we would’ve had to close our doors for several days. We will forever be indebted and would highly recommend their services to anyone and everyone! Thanks for everything guys!
