IT Services for Businesses in Kansas City, Jackson County and surrounding areas:

Frustrated With The Lack Of Responsiveness And Slow Service From Your Current IT Services Company?

Give us a call and discover how great local IT services and computer support can be!

Business Owners, Call Now For Immediate Support: (888 ) 498-2019

Benefits Of Working With Dragonfly MSP

Hassle FREE IT Services

We go above and beyond to get the job done right the first time. No hassles, no problems.

24/7 Live Support

We provide immediate 24×7 emergency response. A live local (not outsourced) person will answer your call day or night. Your employees can request help via chat, email or by phone.

Compliance, No Problem

We understand the complexities of compliance, we can work with you to meet your companies compliance requirements, such as NY SHIELD, HIPAA, NIST, PCI, ISO and others.

Our Services

5 Big Reasons to Choose
Dragonfly MSP to Support
Your Computer Network

1

We Respond Within 30 Minutes Or Less

The average amount of time it takes for one of our clients to get on the phone with a technician who can start working on resolving their problem is 3.5-5 minutes. We know you're busy and have made a sincere commitment to making sure your computer problems get fixed FAST. And since most repairs can be done remotely using our secure management tools, you don't have to wait around for a technician to show up.

2

No Geek-Speak

You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel stupid because you don't understand how all this "technology" works. That's our job!

3

100% No-Small-Print Satisfaction Guarantee

Quite simply, if you are not happy with our work, we'll do whatever it takes to make it right to YOUR standards without charging you for it. And if we can't make it right, the service is free.

4

Peace Of Mind

Because we monitor all of our clients' networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security, and backups.

5

Personal Service

Unlike the large MSPs, when you need us, you're going to be met with someone who knows you. YOUR Company. YOUR infrastructure. YOUR needs. This means you don't have to waste your time explaining yourself to tech after tech after tech. No more getting passed around like a hot potato.

a person holding a tablet

About Dragonfly MSP

We’re your go-to IT whisperers. In early 2024, we launched Dragonfly MSP with one clear goal: to deliver an exceptional client experience through reliable and responsive IT support.

With more than 25 years of combined IT expertise, we know that technology should make business easier, not harder. That’s why we design solutions that are secure, innovative, and tailored to your needs so you can stay focused on growing your business.

Here’s what you can expect from us:

  • Rapid response times: 30 minutes for standard requests, 15 minutes for urgent issues
  • Personal partnership: we act as part of your team, not just another vendor
  • Trusted guidance: we treat your challenges as our own and measure success by your success

At Dragonfly MSP, we don’t just solve problems. We build strong, secure foundations that give you peace of mind and the freedom to focus on what matters most.