IT Services for Businesses in Kansas City, Jackson County and surrounding areas:
Frustrated With The Lack Of Responsiveness And Slow Service From Your Current IT Services Company?
Give us a call and discover how great local IT services and computer support can be!
Business Owners, Call Now For Immediate Support: (888 ) 498-2019
Benefits Of Working With Dragonfly MSP
Hassle FREE IT Services
24/7 Live Support
We provide immediate 24×7 emergency response. A live local (not outsourced) person will answer your call day or night. Your employees can request help via chat, email or by phone.
Compliance, No Problem
We understand the complexities of compliance, we can work with you to meet your companies compliance requirements, such as NY SHIELD, HIPAA, NIST, PCI, ISO and others.
5 Big Reasons to Choose
Dragonfly MSP to Support
Your Computer Network
1
We Respond Within 30 Minutes Or Less
The average amount of time it takes for one of our
clients to get on the phone with a technician who can start working on resolving their problem is
3.5-5 minutes. We know you're busy and have made a sincere commitment to making sure your
computer problems get fixed FAST. And since most repairs can be done remotely using our
secure management tools, you don't have to wait around for a technician to show up.
2
No Geek-Speak
You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel stupid because you don't understand how all this "technology" works. That's our job!
3
100% No-Small-Print Satisfaction Guarantee
Quite simply, if you are not happy with our work, we'll do whatever it takes to make it right to YOUR standards without charging you for it. And if we can't make it right, the service is free.
4
Peace Of Mind
Because we monitor all of our clients' networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security, and backups.
5
Personal Service
Unlike the large MSPs, when you need us, you're going to be met with someone who knows you. YOUR Company. YOUR infrastructure. YOUR needs. This means you don't have to waste your time explaining yourself to tech after tech after tech. No more getting passed around like a hot potato.
About Dragonfly MSP
We're your go-to IT whisperers, Lawrence Prettyman and Robert Reinert, who teamed up in early 2024 to launch Dragonfly MSP. Backed by over 25 years of combined IT experience, we've made it our mission to help businesses like yours harness technology that actually works for you.
Our mission is simple but powerful: to empower businesses with reliable, innovative, and customized IT solutions that drive growth and improve efficiency. At Dragonfly MSP, we don't just fix problems we build strong, secure foundations for your business to thrive.
We pride ourselves on fast response times (30 minutes for standard requests, 15 minutes for urgent ones) and personal service that makes us feel like part of your team not just another vendor.
So while we're handling the techy stuff, you can stay focused on what you love growing your business. With every click, call, and connection, we're here to support your success and make IT a strength, not a struggle.